Zog Energy Ltd (“Zog Energy”, “we” or "us") are committed to respecting your privacy and to complying with applicable data protection and privacy laws.
Processing of Your Information
If you choose to provide to us or if we collect any personal information about you, we may process your personal information in support of the purpose for which you provided it or any purpose stated or made apparent to you when your information was provided or collected (each, a “Purpose”), subject where applicable to any preferences indicated by you.
Disclosure of Your Information
Zog Energy may disclose your information, strictly for the Purposes:
- to third party service providers who use your personal information to provide services to us ("Service Providers"), such as National Grid.
- as necessary in order to investigate, respond to, and address any issues raised by, any complaint made by you;
- as otherwise stated when your information was provided or collected; and/or
- as otherwise required to enforce the terms of any contract between you and us or to comply with legal or regulatory obligations or requests.
Zog Energy does not sell, trade or rent your information, or use or disclose it for marketing purposes, and does not give or distribute it to any third parties except as described above.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. The form of security that we use is Secure Sockets Layer (SSL). This is a method of hiding the information that a web browser and a web server send to each other. An SSL-enhanced browser uses encryption to scramble the data you send to a website into an unintelligible string of seemingly random characters. This is the industry standard for encrypting digital communications between any two points across a network.
Despite the encryption described above, your communications may route through a number of countries before being delivered - this is the nature of the internet - and Zog Energy is therefore unable to guarantee the security of any information you transmit to or via our website.
We do, however, have appropriate policies, rules and security measures in place to protect the personal information that we have under our control.
The website may involve use of a mechanism called “cookies”. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive, if your browser settings permit it.
Google Analytics Cookies
In addition, Zog Energy uses Google Analytics to help analyse how users use our sites. This analytical tool uses a cookie set by Google to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the Google analytics cookie about your use of the Websites is transmitted to Google, and used to evaluate and compile statistical reports about this use for Zog Energy.
Zog Energy will not (and will not allow any third party to) use the statistical analytics tool to track or collect any personally identifiable information about users of our sites, and will not associate any data gathered by means of the Google statistical tool with any personally identifying information.
Transfer / Use of Information Outside the European Economic Area
It may be necessary to transfer your personal information to other companies or to Service Providers that are located outside and/or use facilities located outside the European Economic Area (EEA). This may happen where our servers or such companies/facilities are based in countries outside of the EEA or where you use our services and products while visiting countries outside of the EEA. The data protection and other laws of countries outside the EEA may not be as protective of your information as those in the UK or the European Union - in these instances we will take steps to ensure that your privacy rights are respected and your personal information adequately protected as required by applicable law.